A series of webinars for admin and reception teams in primary care.
Kindness at the Counter: Communicating with Patients Affected by Cancer
Objectives:
- Build skills for compassionate and sensitive communication
- Learn how to support patients emotionally and practically
- Understand the importance of confidentiality and non-verbal cues
- Boundaries
Date: Wednesday 2nd December 2026 – 12:00-13:00
Format: Online
Save the date – registration link to follow
| Webinar Title | Date | Time |
| Awareness Starts at the Front Desk | 22nd July 2026 | 12pm – 1pm |
| Red Flags & When to Escalate? | 23rd September2026 | 12pm – 1pm |
| From Diagnosis to Treatment | 21st October 2026 | 12.30pm – 1.30pm |
| Communicating with Compassion | 2nd December 2026 | 12pm – 1pm |
| Personalised Care | 27th January 2027 | 12pm – 1pm |
| Health Inequalities | 10th March 2027 | 12pm – 1pm |
| Living with & Beyond Cancer | 14th April 2027 | 12pm-1pm |